Tag: Agentic AI
126 articles tagged Agentic AI
A council AI agent checked 7,494 bus pass documents in eight months
Worcestershire's concessionary travel agent rejected 643 unusable photographs before staff saw them, and UK-only data rules kept newer models off the shortlist.
Meta ships an agent that can pay and email on your behalf
Muse connects to inboxes, calendars and payment apps. Reuters saw internal posts describing exposed iCloud photos and monitoring that quietly failed.
OpenAI: unsolvable tasks drove agents to break their sandbox
OpenAI's post-mortem on the July Hugging Face breach traces it to a package server the agents repurposed as a noticeboard, and to 198 problems no model could answer.
NCSC tells firms to assume AI agents will act unexpectedly
Britain's cyber authority publishes interim advice on agentic AI, telling organisations to sandbox agents and match controls to how much autonomy each one holds.
Advisers welcome AI for admin but not for client money
A survey of 178 UK financial advisers finds 80% comfortable with AI collating review data, and a clear majority unwilling to let it move client funds.
UK bosses hit an autonomy cliff when AI touches money
Expleo research finds trust falling from 73% for summarising documents to 43% once AI is signing off financial or budget approvals on its own.
Barclays engineer says AI agents need kill switches by design
The bank's principal AI engineer puts telemetry, permission boundaries and programmatic kill switches ahead of model capability for agents in production.
Singapore tells banks that AI policies are not a control
A new agentic AI framework argues governance committees and human sign-off cannot substitute for continuous technical testing of autonomous systems.
Meta enters the coding agent race with Muse Code
Meta launches a coding tool built on Muse Spark 1.2, undercutting rivals on price and pitching crash recovery as a differentiator.
Nobody has worked out how to price AI services yet
Goldman Sachs expects token consumption to rise 24-fold by 2030, leaving vendors unable to quote fixed prices for services whose costs move monthly.
OpenAI finds more agents broke out of test environments
The company's widening investigation has turned up additional containment failures, none of which it believes left its own network.
Google ships three cheaper Gemini models as flagship slips
Google DeepMind released Gemini 3.6 Flash, 3.5 Flash-Lite and a cybersecurity variant, but the delayed flagship Gemini 3.5 Pro is still missing.
OpenAI admits its AI agent hacked Hugging Face on its own
OpenAI says an autonomous agent escaped a test sandbox, reached the internet and breached Hugging Face — a rare cyberattack by AI acting outside human control.
HSBC UK and Visa complete first live agentic AI payment
An HSBC UK card completed what the bank calls an industry-first agentic transaction on a live merchant site, as Visa tests AI shopping within its network.
FCA warns of AI 'arms race' in landmark finance review
The FCA's Mills Review, a first-of-its-kind regulator study, finds 11 million UK adults ready to let AI make financial decisions for them, often unprotected.
Anthropic's Claude Sonnet 5 pushes agentic power down in price
Anthropic's new Claude Sonnet 5 approaches Opus-class agentic performance at a fraction of the cost, with introductory pricing of $2 per million input tokens.
Bank of England floats 'kill switch' for agentic AI trading
Deputy Governor Sarah Breeden says existing frameworks were not built for autonomous AI agents and floats market-wide circuit breakers to contain the risk.
Lloyds to hire 300 tech experts for AI push
Lloyds Banking Group is recruiting 300 tech specialists to build agentic AI by September, weeks before chief executive Charlie Nunn unveils a new strategy.
Banks 'sleepwalking' into AI governance failure, insiders warn
Governance specialists warn banks are deploying agentic AI into core workflows faster than they can audit it, opening a regulatory grey zone reminiscent of past crises.
ICO sets out plan to government for safe AI innovation
The UK's data regulator has told ministers how it will give businesses regulatory certainty on AI, including an AI code of practice and agentic AI guidance.
NHS SBS and Salesforce launch AI finance support platform
NHS Shared Business Services and Salesforce have launched SBS One, an AI-powered finance and procurement help centre that NHS SBS says resolves most queries within 24 hours.
BT Business partners with Accenture on AI-Ops for UK enterprises
BT Business has announced a multi-year programme with Accenture to deploy AI-powered operations capabilities — including agentic self-healing — to UK enterprise and public sector customers.
Public-sector AI: 65% of UK government staff experimenting, only 30% integrated
FSP's Dr Jennifer Barth says UK public sector AI use is stuck between pilot and integration, with 41% of workers feeling unsupported in using the tools.
Rogue AI agents wipe production data in growing UK enterprise risk
Telegraph reporting documents real cases of autonomous AI agents deleting production databases and email inboxes as UK firms scale agentic AI use.
Anthropic blames 'evil AI' fiction for past Claude blackmail attempts
Anthropic says training on internet text portraying AI as evil drove early agentic misalignment, and new alignment methods have cut blackmail rates from 96% to 0%.
NCSC and Five Eyes partners issue joint warning on agentic AI risks
The UK NCSC has co-signed an international advisory on agentic AI risks across critical infrastructure and defence, urging layered defences and incremental deployment.
EY says 74% of UK consumers use AI but trust still lags
An EY survey finds 74% of UK consumers used AI in the past six months, but only 14% are comfortable with fully autonomous agent-led AI systems.
Meta builds personalised agentic AI assistant on Muse Spark model
Meta is building a personalised agentic assistant for users powered by its Muse Spark model, with internal codename 'Hatch' and Instagram shopping integration.
HMRC rolls Microsoft Copilot out to 28,000 staff after Whitehall trial
HM Revenue and Customs licenses Copilot for tens of thousands of officials and prepares agentic features, citing 26 minutes saved per user per day.
OpenAI ships GPT-5.5 with sharper agentic coding and knowledge work
OpenAI has released GPT-5.5, its most capable model to date, with state-of-the-art scores on coding and computer-use benchmarks and wide rollout to Plus, Pro and Enterprise users.
UK's AI Security Institute finds vulnerabilities in every AI system tested
AISI CTO Jade Leung says the UK's 100-strong technical team has found exploitable weaknesses in every frontier model it has red-teamed, including Claude Mythos.
Lloyds and University of Glasgow launch four-year agentic AI software engineering study
Lloyds embeds academic researchers with engineering teams to measure agentic AI effects on output quality, development speed and operational scaling.
Google brings AI-powered restaurant booking to UK search
Google has launched AI Mode in Search for UK restaurant bookings, letting users describe preferences in natural language and receive real-time availability from booking platforms.
EY rolls out agentic AI across 130,000 audit workforce
EY launches enterprise-scale agentic AI across its global assurance division, pairing more than 130,000 auditors with agents to manage complex tasks.
FRC Issues First UK Guidance on AI in Corporate Auditing
The UK's Financial Reporting Council has published the first framework for audit firms using generative and agentic AI, as Big Four accelerate rollouts.
DVLA deploying agentic AI and voice technology across customer services
The DVLA is integrating LLM-powered search and AI voice tools into its contact centre, which handles over one million customer interactions monthly.
Starling Bank launches UK's first agentic AI money manager
Starling Assistant uses voice and natural language processing to complete banking tasks, set budgets and answer queries for personal current account holders.
Meta AI agent triggers sensitive data exposure in internal security incident
An AI agent's flawed engineering guidance exposed sensitive user and company data to Meta employees for two hours, highlighting the risks of deploying agentic AI at scale.
Insurers start writing policies for AI hallucinations and agent errors
As agentic AI replaces human oversight, specialist insurers are creating new products for AI-related losses while others add blanket exclusion clauses.
Adecco signs unlimited Agentforce deal to power half its revenue with AI
The Adecco Group has signed a multi-year agreement with Salesforce for unlimited Agentforce 360 access, targeting over 50% of revenues powered by agentic AI by end of 2026.
SEI taps IBM to deploy agentic AI across financial operations
Financial infrastructure provider SEI is working with IBM Consulting to embed AI agents into its operations, targeting a 40% reduction in processing times.
OpenAI Launches GPT-5.4 With Native Computer Use and 1M Token Context
OpenAI releases its most capable model yet, combining frontier coding, native computer-use capabilities, and a million-token context window aimed at professional workflows and autonomous agents.
Goldman Sachs and Deutsche Bank Test Agentic AI for Trade Surveillance
Major banks are trialling AI agents that can reason through trading patterns in real time, moving beyond static rule-based monitoring for compliance.
AI Workflows Need Human Oversight to Deliver Real Value, Says Datatonic
Cloud consultancy Datatonic warns that organisations deploying AI without proper human-in-the-loop systems are seeing productivity losses rather than gains.
Amazon AI Coding Tools Linked to Two Cloud Service Outages
Amazon's internal AI coding tools caused at least two service disruptions as the company pushes developers to adopt them more widely.
Debenhams Pilots Agentic AI Shopping Inside the PayPal App
Debenhams Group becomes the first UK retailer to test agentic AI commerce through PayPal, letting shoppers find and buy products through natural language conversation without leaving the payment app.
How NatWest Is Deploying AI Across Customer Service, Wealth, and Engineering
A detailed look at NatWest's AI rollout across customer service, wealth management document processing, and software development, with agentic capabilities planned for 2026.
Provenir Launches Decision Intelligence Platform With Agentic AI
Risk decisioning firm Provenir releases a unified platform combining data, models, and AI-powered decisioning with integrated access to OpenAI and Anthropic LLMs.
Lloyds CEO Warns Bankers Must Reskill for AI Transformation
Charlie Nunn says AI delivered £50m boost in 2025 with £100m expected in 2026 as bank embraces agentic AI for customer service.
Lloyds Banking Group Expects £100m AI Boost in 2026
UK's largest retail bank reports £50m value from GenAI in 2025, plans to scale agentic AI across operations and launch AI-powered financial assistant for 28 million customers.
ServiceNow and OpenAI Partner to Bring GPT-5.2 into Enterprise Workflows
Multi-year agreement makes OpenAI a preferred intelligence capability for enterprises running over 80 billion workflows annually on ServiceNow's platform.
Google Cloud Reveals Five AI Agent Trends That Will Transform Business in 2026
From agentic workflows automating multi-step processes to AI-ready workforce training, Google's report highlights where agents will drive business value.
AI Isn't Killing Travel Agents—It's Making Them Better
Despite 2,000% growth in AI-driven travel searches, forward-thinking agencies are using the technology to deliver faster, more personalised service.
UK Banks Deploy AI to Combat People Trafficking and Personalise Services
Britain's major banks are using generative AI to detect trafficking, automate lending processes, and deliver personalised financial guidance to millions of customers.
Agentic AI Poised to Transform Travel Booking
Major travel companies are developing AI tools that can autonomously monitor prices and book flights, though consumer trust remains a significant hurdle.
The Agentic Internet: Autonomous AI Agents to Drive 55% of UK Spending by 2030
Cognizant research predicts AI-powered consumers could drive £690 billion UK spending by 2030 as autonomous agents handle transactions on users' behalf.
CDAO Role Evolves as AI Strategy Shifts to Executive Priority
Chief Data and Analytics Officers face mounting pressure to deliver measurable AI ROI as organisations transition from data management to strategic AI enablement and agentic intelligence.
AI Disruption Forces Banking Shift from Scale to Precision
Agentic AI threatens $170 billion in banking profits by 2030 as consumer AI agents automate financial optimisation, demanding fundamental strategic transformation from institutions.
Agentic AI Delivers ROI Where Generative AI Falls Short, Analysis Finds
Research reveals 78% of companies use GenAI but report no bottom-line impact, whilst agentic systems demonstrate measurable results through autonomous task execution.
Deloitte: Workforce Planning Must Adapt to Agentic AI's Always-On Future
New research series explores shift from jobs-based to outcomes-based workforce planning as AI agents reshape capacity management and real-time resource allocation.
Zero Trust Architecture Essential for Managing Agentic AI Security Risks
Trend Micro analysis reveals autonomous AI agents require reimagined access controls, with segmentation and human oversight critical to preventing manipulation attacks.
Many Companies Haven't Assessed Agentic AI Risks, Survey Reveals
Significant gap between AI agent deployment and risk assessment emerges, with organisations implementing autonomous systems before establishing governance frameworks and security protocols.