Tag: Automation
67 articles tagged Automation
A council AI agent checked 7,494 bus pass documents in eight months
Worcestershire's concessionary travel agent rejected 643 unusable photographs before staff saw them, and UK-only data rules kept newer models off the shortlist.
Manx Financial brings FCA redress claims in-house with AI
The listed group automated its motor finance complaints under the FCA's commission redress scheme, replacing an outsourced processor and keeping human sign-off.
Six in ten large UK firms blame AI for fewer junior roles
A Work Foundation survey of 1,001 businesses finds 36% have cut entry-level jobs, with large employers pointing squarely at AI and automation.
AI is splitting the UK jobs market by experience level
Indeed figures show senior and AI-linked software roles growing while manufacturing postings sit 58% below 2022, leaving new entrants squeezed.
UK AI adoption hits 35% without the expected job losses
ONS data shows just under 7% of medium-sized adopters cut headcount, while US research finds employment in highly AI-exposed occupations has stayed stable.
Clerical and high-tech jobs most exposed to AI, study finds
An Engineers Ireland study says clerical and high-tech workers are most at risk from AI, with about 110,000 Irish jobs vulnerable to automation.
British American Tobacco to cut 5,500 jobs in AI overhaul
FTSE-100 group British American Tobacco is cutting 5,500 jobs and moving a further 3,500 roles to partners as its AI-focused Fit2Win programme accelerates.
British Army AI cuts war-planning cycle from 72 hours to one
The Army's ASGARD system has compressed corps-level planning from 72 hours to one, its top general says, part of a £1bn battlefield AI push.
DVLA's AI phone system halves call navigation time
The DVLA's AI-powered voice system has cut average call-navigation time from three minutes to 90 seconds, handling some of its 900,000 monthly calls.
Banking bosses split on the scale of an AI jobs reckoning
Banking leaders are divided over AI job cuts after Standard Chartered moved to cut 8,000 roles, with Morgan Stanley forecasting up to 400,000 European losses.
AI could collapse the welfare state, minister warns
Treasury minister Darren Jones warns the UK benefits bill could become unaffordable within a decade if AI puts millions out of work and concentrates wealth.
NHS SBS and Salesforce launch AI finance support platform
NHS Shared Business Services and Salesforce have launched SBS One, an AI-powered finance and procurement help centre that NHS SBS says resolves most queries within 24 hours.
Welsh founder urges 'minimum wage for robots' to slow AI job cuts
A Welsh tech entrepreneur has urged the UK government to consider a 'minimum wage for robots' to slow AI-driven job displacement and protect workers.
Tech Layoffs Hit 165,000 as AI 'Experiment' Reshapes Work
Microsoft, Amazon, Block and Oracle have cut tens of thousands of jobs in the last year, blaming AI — but researchers say much of it may be 'AI-washing'.
PwC Tells Partners to Embrace AI or Leave the Firm
PwC US chief Paul Griggs warns that partners resisting AI adoption will be replaced, as the firm launches an automated services platform and shifts away from hourly billing.
Which jobs are most threatened by AI? New research maps the risks
GovAI and Brookings study finds 6.1 million clerical workers are both highly exposed to AI and least able to adapt. Women hold 86% of the most vulnerable roles.
Basware Deploys AI Agents to Automate Invoice Processing
Basware has launched AI agents within its Invoice Lifecycle Management platform, targeting autonomous accounts payable with built-in governance.
European Wealth Managers Fight Back Against AI Disruption Fears
St James's Place, Schroders, and Lombard Odier defend their business models as US fintech AI tax tool sends wealth management shares tumbling.
Deutsche Bank's Own AI Predicts It Will Disrupt Finance Jobs
Deutsche Bank's proprietary AI tool dbLumina forecasts major disruption to wealth management, trading and financial services roles over the coming decade.
Airbnb Says a Third of Its Customer Support Is Now Handled by AI
Airbnb's custom AI agent handles roughly a third of customer support in North America, with global rollout planned and a target of 30% worldwide within a year.
AI Will Make Call Centre Agents 'Superheroes,' Not Unemployed, Says Industry CEO
UJET CEO argues AI's real value in call centres is eliminating clunky software, not replacing staff, as Gartner warns AI resolution costs may exceed human agents by 2030.
How AI Agents Are Reshaping Everyday Banking Operations
AI agents are moving beyond traditional automation in banking, bringing adaptive decision-making to payments, fraud detection, compliance, and corporate treasury operations.
Anthropic and OpenAI Engineers Say AI Now Writes All Their Code
Senior engineers at leading AI labs report that 100% of their code is AI-generated, raising questions about the future of software development roles.
Jersey Eyes AI 'Synthetic Workers' to Expand Workforce Without Population Growth
Digital Jersey's CEO proposes AI agents as 'synthetic workers' to boost economic output while avoiding the housing pressures of traditional workforce expansion.
Why AI Has Not Led to Mass Unemployment
Despite fears about job losses, unemployment rates in the UK, EU and US remain at historic lows. Here's why AI creates new work even as it automates existing roles.
Physical AI: How Intelligent Robots Are Transforming Business Operations
AI-enabled robots are moving beyond production lines into dynamic environments, with over 4.7 million industrial robots now in operation globally.
Agentic AI Poised to Transform Travel Booking
Major travel companies are developing AI tools that can autonomously monitor prices and book flights, though consumer trust remains a significant hurdle.
AI Could Replace 3 Million Low-Skilled UK Jobs by 2035
New NFER research predicts significant job losses in trades, administration and machine operations, while professional roles may grow.
The Agentic Internet: Autonomous AI Agents to Drive 55% of UK Spending by 2030
Cognizant research predicts AI-powered consumers could drive £690 billion UK spending by 2030 as autonomous agents handle transactions on users' behalf.
AI Vision Models Transform Traffic Safety Through Video Analysis
NYU researchers develop SeeUnsafe system combining language and vision AI to automatically identify collisions and near-misses in traffic camera footage.
Klarna Halves Workforce with AI, Increases Remaining Staff Salaries by 60%
Buy now, pay later company Klarna cuts headcount from 5,527 to 2,907 since 2022 through AI adoption, whilst boosting average employee compensation from $126k to $203k.
AI Agents Level Playing Field for Small Businesses, Startup Founder Says
Y Combinator founder explains how AI agents handle admin, customer support, and marketing tasks once reserved for enterprise budgets, enabling lean teams to scale.
UK Retailer Predicts Two-Thirds Workforce Reduction Through AI and Automation
Buy It Direct CEO forecasts 500+ job cuts over three years as AI office automation and warehouse robotics reduce staffing requirements amidst rising costs.
Google's AI Mode Gets New Agentic Booking Capabilities
Google expands AI Mode with autonomous booking features for event tickets and beauty appointments, searching multiple sites to match user preferences in real-time.
Chip shop cuts costs with AI order-taking system
Gloucestershire chip shop owner implements AI answering service to reduce operational costs while maintaining customer service quality.