Tag: Retail
30 articles tagged Retail
M&S puts AI welfare cameras on all 46 of its dairy farms
Marks and Spencer has extended camera-based welfare monitoring across its entire milk pool, generating comfort scores that have already changed bedding and feeding routines.
Iceland claims 80% less loss from AI camera system
The frozen food chain has layered vision AI onto existing store cameras across 1,000 sites, and is now exploring facial recognition to bar repeat offenders.
Evri deploys Microsoft AI agents across parcel network
Evri is building five AI 'super agents' on Microsoft's platform to automate routine operations and personalise delivery for 25 million customers.
AI chatbots give false facts about 64% of UK retailers
Tests spanning 72,000 questions find ChatGPT, Gemini and Perplexity return false facts about most UK high street retailers, with smaller firms hit hardest.
Morrisons credits AI and data push for £940m in savings
Morrisons boss Rami Baitiéh says the supermarket's expanded use of data and AI has delivered £940m in savings over three years without hurting customer experience.
Six in ten UK shoppers would ditch AI agent after one slip
An ACI Worldwide survey finds 60% of UK consumers would abandon an AI shopping agent after a single mistake, with trust and accountability the key barriers.
UK shoppers embrace AI for prices but balk at payments
An ESW survey finds 48% of UK consumers welcome AI price comparison but only 26% are comfortable with AI-powered payments, with a sharp generational divide.
Walmart tells 2.1m staff AI will reshape jobs, not cut them
Walmart is pushing AI across design, logistics and stores while assuring its 2.1m workers the technology will change roles rather than replace them.
Tesco deepens AI personalisation deal with Adobe, targeting Clubcard data
UK's largest grocer pairs Adobe's AI with Clubcard data covering 24 million households to accelerate personalised marketing ahead of Thursday's annual results.
Tesco trials AI shopping assistant with 280,000 colleagues
Tesco is beta-testing a Gemini-style AI meal-planning assistant with 280,000 UK colleagues before a customer rollout later this year.
Secondhand clothing sales forecast to hit £217bn as AI helps shoppers find deals
The global secondhand clothing market is expected to grow 12% this year to £217bn ($289bn), with AI-powered search and cataloguing helping platforms match buyers with inventory.
John Lewis launches on TikTok Shop and invests in AI product discovery
John Lewis joins TikTok Shop in 90-day trial and partners with AI platforms so products appear in ChatGPT and Gemini searches by year end.
UK Retailer Predicts Two-Thirds Workforce Reduction Through AI and Automation
Buy It Direct CEO forecasts 500+ job cuts over three years as AI office automation and warehouse robotics reduce staffing requirements amidst rising costs.
AI shopping assistants drive 520% surge in holiday retail traffic
Adobe forecasts dramatic rise in AI-assisted shopping as over a third of consumers now rely on chatbots for gift recommendations and deal hunting.