Tag: Retail AI
7 articles tagged Retail AI
ASOS partners with Microsoft on AI Stylist, agents now write 15% of code
ASOS deploys conversational AI Stylist, Azure Datalake and Microsoft 365 Copilot. Agents handle 50% of customer enquiries; 93 agentic use cases identified.
M&S rolls out 11,000 Microsoft Copilot licences to store managers
Marks & Spencer is giving all store managers and support centre staff access to Microsoft 365 Copilot as part of a deepened strategic partnership with Microsoft.
Debenhams Pilots Agentic AI Shopping Inside the PayPal App
Debenhams Group becomes the first UK retailer to test agentic AI commerce through PayPal, letting shoppers find and buy products through natural language conversation without leaving the payment app.
Amazon Launches 'Help Me Decide' AI Tool With Personalised Purchase Explanations
New AI shopping feature analyses browsing history to recommend products with tailored justifications, leveraging AWS Bedrock, OpenSearch, and SageMaker technologies.