ASOS partners with Microsoft on AI Stylist, agents now write 15% of code
ASOS deploys conversational AI Stylist, Azure Datalake and Microsoft 365 Copilot. Agents handle 50% of customer enquiries; 93 agentic use cases identified.
Tag: Retail AI
6 articles tagged Retail AI
M&S rolls out 11,000 Microsoft Copilot licences to store managers
Marks & Spencer is giving all store managers and support centre staff access to Microsoft 365 Copilot as part of a deepened strategic partnership with Microsoft.
Debenhams Pilots Agentic AI Shopping Inside the PayPal App
Debenhams Group becomes the first UK retailer to test agentic AI commerce through PayPal, letting shoppers find and buy products through natural language conversation without leaving the payment app.
UK Shoppers Rank AI Agents Equal to Brand Websites for Luxury Product Information
Akeneo research reveals 67% of UK consumers trust AI tools like ChatGPT for luxury shopping guidance, nearly matching brand websites at 68%, with poor information driving customer loss.