Tag: Public Services
16 articles tagged Public Services
Majority of Britons see AI as risk to public services, Ipsos poll finds
New Ipsos survey of nearly 6,000 adults reveals more Britons see risks than benefits from AI in public services, with concerns over job losses and reduced human contact.
Public Scepticism Threatens UK Government AI Ambitions, Report Finds
Deloitte and Re:State polling shows 37% of voters see AI as a risk to public services versus 23% as an opportunity, while public service leaders remain optimistic.
AI Chatbots Too Chatty on Government Queries, ODI Study Finds
Testing 11 large language models on 22,000 government service questions, the Open Data Institute found AI chatbots bury facts in waffle and make errors when told to be concise.
GOV.UK App Reaches 260,000 Downloads with AI-Powered Search
The Government Digital Service reports strong adoption of its personalised mobile app, with over 80% of users customising their experience during the public beta.