John Lewis is making a chat show to talk to chatbots
AI search sent 0.3% of the retailer's customers a year ago and now sends 2.5%. Its answer is a Christmas vodcast built to feed the models third-party content.
AI News — Page 12
The latest AI developments shaping UK business and technology
Manx Financial brings FCA redress claims in-house with AI
The listed group automated its motor finance complaints under the FCA's commission redress scheme, replacing an outsourced processor and keeping human sign-off.
UK shoppers will let AI spend £149 for them, and no more
Two-thirds now use AI to find products, but only 9% would let it complete a payment. For complex purchases that falls to 4%, says MACH Alliance research.
Most UK bosses think shadow AI is already in their firm
A survey of more than 1,000 UK decision-makers finds 88% believe unapproved AI is in use, and 51% fear staff are pasting sensitive data into those tools.
Uber drivers sue over the algorithm that sets their pay
A claim covering about 241,000 UK and EU drivers alleges Uber's pay-setting AI breaches GDPR and cut British drivers' annual earnings by roughly £5,000.
Ex-NCSC founder raises £4m for AI governance start-up
AI Score, whose chief executive helped set up the NCSC, has raised £4m ($5.4m) led by Fuel Ventures to sell real-time oversight of enterprise AI agents.