7 articles tagged uk-finance
HSBC has promoted David Rice to the newly created role of Chief AI Officer, signalling a structural shift in how major UK banks are organising around artificial intelligence.
NatWest's CIO says 2026 will be the year AI becomes transformative for customers, after a £1.2bn investment delivered 70,000 hours in staff time savings and freed up £100m in investment capacity.
40% of Britons now use AI chatbots for financial guidance as human advisers increasingly reject clients with less than £50,000. Sky News tested ChatGPT, Copilot, and Gemini — and found significant gaps.
Charlie Nunn says AI delivered £50m boost in 2025 with £100m expected in 2026 as bank embraces agentic AI for customer service.
UK's largest retail bank reports £50m value from GenAI in 2025, plans to scale agentic AI across operations and launch AI-powered financial assistant for 28 million customers.
