Lancashire council says AI is giving social workers time back
Lancashire County Council says using Microsoft Copilot to draft case notes could save 225,000 hours a year, freeing social workers for face-to-face care — a vendor-published account.
3 articles tagged social-care
Lancashire County Council says using Microsoft Copilot to draft case notes could save 225,000 hours a year, freeing social workers for face-to-face care — a vendor-published account.
Swansea, Carmarthenshire and Rhondda Cynon Taf councils deploy Microsoft 365 Copilot across 3,500 staff, saving thousands of hours and boosting care quality.