Bosses rate their AI rollouts higher than the staff do
Executives call 69% of deployments successful; the people using the tools say 53%. In audit and tax the figure drops to 43%, and distrust is now a top barrier.
Tag: ROI
16 articles tagged ROI
UK insurers are betting big on AI without proving it works
Aviva, AXA, Direct Line and Admiral have all shipped AI into core products this year, yet none has published data separating AI's effect from everything else.
SAP finance chief says AI must move past chatbots to pay off
SAP's CFO says AI returns will come from governed data in core business processes, not general-purpose chatbots, warning frontier models are rarely the right tool.
KPMG finds firms rushing into AI but unable to prove value
KPMG's Q2 2026 AI Pulse finds adoption accelerating even as almost half of businesses pause or scale back projects after deciding the cost outweighed the value.
Half of enterprise AI projects stall at the pilot stage
A Valliance survey of 1,000 European leaders finds nearly half of AI initiatives stay stuck as pilots, with UK firms spending £39.2m a year for limited returns.
Uber caps staff AI spending after blowing its budget
Uber has set a $1,500 monthly cap per employee on agentic coding tools like Claude Code after burning through its annual AI budget in four months.
Confused AI rollouts hurt UK firms and baffle their staff
Muddled AI adoption is wasting money and bewildering employees, experts warn, as firms chase the technology without agreeing why they are using it.
Uber president says AI spend is 'getting harder to justify' as token-versus-headcount maths bites
Andrew Macdonald says Uber cannot yet draw a direct line between rising Claude Code token use and shipped consumer features, after exhausting its annual AI budget by April.
Workplace AI Adoption Flatlining Despite Initial Excitement, Survey Finds
Gallup research shows total AI users unchanged quarter-over-quarter, with 49% of US workers never using AI at work. Data infrastructure gaps blamed for 95% getting zero ROI.
OpenAI Introduces Evals Framework for Business AI Performance
New evaluation methodology helps organisations turn abstract AI goals into measurable outcomes through systematic specification, measurement, and continuous improvement processes.
Operational Readiness Critical as 40% of AI Projects Face Cancellation
Technology leaders must treat AI as enterprise application requiring unified platform spanning compute, data, and governance to avoid Gartner's predicted agentic AI failure rate by 2027.
Agentic AI Delivers ROI Where Generative AI Falls Short, Analysis Finds
Research reveals 78% of companies use GenAI but report no bottom-line impact, whilst agentic systems demonstrate measurable results through autonomous task execution.
