British Gas owner cuts 1,300 jobs, cites shift to chatbots
Centrica will axe 1,300 UK call-centre roles, with its chief executive arguing customers now prefer digital channels while unions blame AI investment.
26 articles tagged jobs
Centrica will axe 1,300 UK call-centre roles, with its chief executive arguing customers now prefer digital channels while unions blame AI investment.
BusinessLDN survey finds the share of employers saying their workforce has the skills they need fell from 63% to 50% in a year, as Khan accepts taskforce plan.
More than 200 researchers and economists, including 15 Nobel laureates and staff at OpenAI, Anthropic and Google, urge urgent action on AI's economic impact.
Chancellor Rachel Reeves will announce a financial services skills compact committing City firms to retrain thousands of UK staff for AI, covering some 500,000 workers.
An Engineers Ireland study says clerical and high-tech workers are most at risk from AI, with about 110,000 Irish jobs vulnerable to automation.
FTSE-100 group British American Tobacco is cutting 5,500 jobs and moving a further 3,500 roles to partners as its AI-focused Fit2Win programme accelerates.
JD.com's founder says robots will replace its 700,000 delivery workers 'sooner or later', as China's rapid automation stokes fears over gig-economy jobs.
Lloyds Banking Group is recruiting 300 tech specialists to build agentic AI by September, weeks before chief executive Charlie Nunn unveils a new strategy.
Baroness Minouche Shafik, Keir Starmer's chief economic adviser, has called fears of an AI jobs apocalypse 'disproportionate' and accused tech bosses of hype.
Liz Kendall has launched AI bootcamps, a £20m jobs alliance and tech training for 400,000 pupils, pledging to make AI 'work for workers' at London Tech Week.
Hedge fund Bridgewater says constrained computing capacity and patchy adoption will keep AI-driven job displacement low in the near term.
Sam Altman's charitable arm makes its first concrete grant commitment, focused on workforce disruption research — but UK economists question whose data will shape policy.