UK shoppers embrace AI for prices but balk at payments
An ESW survey finds 48% of UK consumers welcome AI price comparison but only 26% are comfortable with AI-powered payments, with a sharp generational divide.
Tag: fintech
37 articles tagged fintech
FinTech Wales and AI Wales launch joint AI Hub for Welsh firms
A new free-to-join AI Hub connects Wales's fintech ecosystem with 2,200 AI practitioners to accelerate practical adoption across Welsh businesses.
Visa launches AI-powered suite to tackle rising payment disputes
Visa rolls out six new AI tools for merchants and financial institutions as global dispute volumes hit 106 million in 2025, a 35% rise since 2019.
Cambridge AI firm Theia Insights raises £6.3m to rethink industry classification
Cambridge-based Theia Insights has closed a £6.3m Series A to expand its AI-powered dynamic industry classification system, which replaces static labels with real-time thematic analysis of companies.
Feedzai launches RiskFM, a foundation model built for financial crime prevention
The fintech firm has released what it calls the first tabular foundation model designed specifically for financial risk, with Lloyds Banking Group among its early collaborators.
Revolut flags AI and crypto as reputational risks amid record £1.7bn profit
The UK fintech giant reported a 57% jump in pre-tax profits for 2025 while warning that public attitudes towards energy-intensive AI and crypto could affect demand for its services.
Starling Bank launches UK's first agentic AI money manager
Starling Assistant uses voice and natural language processing to complete banking tasks, set budgets and answer queries for personal current account holders.
Visa Launches AI Payments Trials with UK and European Banks
Visa's Agentic Ready programme recruits Barclays, HSBC UK, Nationwide and other major banks to test AI agent-initiated payments in live environments.
European Wealth Managers Fight Back Against AI Disruption Fears
St James's Place, Schroders, and Lombard Odier defend their business models as US fintech AI tax tool sends wealth management shares tumbling.
Bath Building Society Automates Mortgage Verification with AI
Bath Building Society has partnered with London fintech Sikoia to automate mortgage document handling, income verification, and affordability checks using AI-powered tools.
NatWest Invests £1.2bn in AI Transformation, Promises 2026 Breakthroughs
NatWest's CIO says 2026 will be the year AI becomes transformative for customers, after a £1.2bn investment delivered 70,000 hours in staff time savings and freed up £100m in investment capacity.
FCA Opens Second AI Live Testing Cohort Applications
UK firms with mature AI proof of concepts can apply for regulatory support to test in real market conditions. Applications close 2 March 2026.
Visa Completes Hundreds of AI-Initiated Payments in Live Pilots
Visa reports successful real-world AI agent transactions with over 100 partners, signalling agentic commerce could become mainstream by late 2026.
FCA Launches AI Live Testing Initiative for UK Financial Services Firms
Major UK financial institutions including NatWest, Monzo and Santander join FCA programme to test AI safely in live market conditions.
How AI Is Transforming Debt Collection Into Responsible Recovery
AI-powered debt collection balances recovery rates with compliance and customer dignity through predictive scoring, personalised communication, and automated workflows.
Tech Mahindra Launches AI-Driven Sustainable Lending Platform
i.GreenFinance platform built on AWS aims to transform green loan origination with automated ESG scoring and compliance tracking.
Klarna Halves Workforce with AI, Increases Remaining Staff Salaries by 60%
Buy now, pay later company Klarna cuts headcount from 5,527 to 2,907 since 2022 through AI adoption, whilst boosting average employee compensation from $126k to $203k.
UK AI Growth Lab Could Replicate Fintech Sandbox Success
Technology Secretary announces AI regulatory sandbox initiative, building on FCA's proven model that helped firms raise 15% more funding whilst testing innovations under supervised conditions.