UK shoppers embrace AI for prices but balk at payments
An ESW survey finds 48% of UK consumers welcome AI price comparison but only 26% are comfortable with AI-powered payments, with a sharp generational divide.
5 articles tagged ecommerce
An ESW survey finds 48% of UK consumers welcome AI price comparison but only 26% are comfortable with AI-powered payments, with a sharp generational divide.
Debenhams Group becomes the first UK retailer to test agentic AI commerce through PayPal, letting shoppers find and buy products through natural language conversation without leaving the payment app.