AI chatbots give false facts about 64% of UK retailers
Tests spanning 72,000 questions find ChatGPT, Gemini and Perplexity return false facts about most UK high street retailers, with smaller firms hit hardest.
15 articles tagged chatbots
Tests spanning 72,000 questions find ChatGPT, Gemini and Perplexity return false facts about most UK high street retailers, with smaller firms hit hardest.
With 28 million UK adults using AI for personal finance, experts warn the tools make confident but costly errors and carry no accountability to users.
Ipsos BVA survey for CNIL finds 51% of Europeans aged 11-25 find chatbots 'easy' to discuss mental health with — more than psychologists at 37%.
40% of Britons now use AI chatbots for financial guidance as human advisers increasingly reject clients with less than £50,000. Sky News tested ChatGPT, Copilot, and Gemini — and found significant gaps.
A University of Oxford study involving 1,300 people found that AI chatbots produce varied medical advice depending on how questions are worded, with users struggling to get useful guidance.