Tag: chatbots
20 articles tagged chatbots
AI chatbots give false facts about 64% of UK retailers
Tests spanning 72,000 questions find ChatGPT, Gemini and Perplexity return false facts about most UK high street retailers, with smaller firms hit hardest.
Using AI for financial advice? Experts urge caution
With 28 million UK adults using AI for personal finance, experts warn the tools make confident but costly errors and carry no accountability to users.
AI chatbots gave misleading voting advice ahead of Senedd poll
Major AI chatbots gave inaccurate Senedd election advice in a BBC Wales investigation, with wrong constituencies and candidates not on the ballot.
Priced-Out Britons Turn to AI Chatbots for Financial Advice
40% of Britons now use AI chatbots for financial guidance as human advisers increasingly reject clients with less than £50,000. Sky News tested ChatGPT, Copilot, and Gemini — and found significant gaps.
Oxford Study Finds AI Chatbots Give Inconsistent and Inaccurate Medical Advice
A University of Oxford study involving 1,300 people found that AI chatbots produce varied medical advice depending on how questions are worded, with users struggling to get useful guidance.
Slingshot Withdraws AI Therapy Chatbot from UK Over Regulatory Concerns
The $93 million-backed startup is pulling its Ash chatbot from the UK market, citing unclear regulatory pathways for AI wellbeing products.