TL;DR
Anthropic has launched a dedicated page at claude.com/import-memory that lets users transfer their stored preferences from ChatGPT, Gemini, Copilot, Grok or any AI chatbot into Claude. The two-step process works through copy and paste — no file exports or API tokens needed. The feature is available on all paid Claude plans.
How the import works
The process is straightforward. Users visit the import page, copy a provided prompt, and paste it into their current AI assistant. That assistant outputs all its stored memories about the user as a text block. Copy that output, paste it into Claude’s memory settings, and Claude processes it into its own memory system.
For ChatGPT users, there is an alternative route: navigate to Settings, then Personalisation, then Manage Memories, and copy the entries directly.
Imported memories may take up to 24 hours to fully integrate, as Claude processes memory updates in daily synthesis cycles. The import merges with existing Claude memories rather than overwriting them.
What transfers — and what does not
Typical imports include personal context (name, location, timezone), work details (job role, industry, current projects), technical preferences (programming languages, coding style), and communication style settings.
What stays behind: conversation history, file attachments, custom GPTs or Gems configurations, and provider-specific features. This is a memory migration, not an account clone.
The privacy difference
Anthropic is drawing a clear line between its approach and competitors. Claude memories are encrypted, not used for model training, and exportable at any time.
Google has been testing a similar “Import AI Chats” feature for Gemini since February 2026, but its approach is fundamentally different: it imports full chat histories rather than distilled memories, and imported data is saved to Gemini Activity and used for model training.
OpenAI has not announced an equivalent import feature. As the market leader with 300 million weekly active users, lowering switching costs does not serve the same competitive interest.
Looking forward
Memory portability is becoming a competitive differentiator in the AI assistant market. Third-party tools like MemoryPlugin have already appeared to facilitate cross-platform transfers, suggesting real user demand for data portability. Anthropic building this directly into the product — with a polished two-step flow and a dedicated landing page — positions switching costs as a first-class concern rather than an afterthought.